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eCOGRA for Online Casino & Gambling Player Protection

The independent organisation known as eCommerce and Online Gaming Regulation and Assurance (eCOGRA) is a London based testing agency that tests various online gambling portals for fairness. They are an internationally accredited testing agency that is ultimately in place to protect the online gambler.

The agency's team is comprised of professional auditors, gambling specialists and information system experts. They have been testing and monitoring various key areas of global software providers and their licensed operators since 2003 and their services are open to all online gambling operators. Once approved by eCOGRA, the company will then be awarded the Safe and Fair Seal of approval.

Other eCOGRA approval logos that you may notice include Certified Software, Percentage and Payout Report, Randomness Reviews, Affiliate Trust and Certified Live Dealer. For players, the important thing to look out for is the Safe and Fair logo, which should be displayed somewhere on the homepage of either a poker site, an online casino, a sportsbetting site, a gambling information portal or other similar online gambling site. Although sites are not required to be tested by eCOGRA, most operators now realise the benefits of being tested and approved by the agency.

The eCOGRA mission includes the following criteria: To ensure the operator is promoting responsible conduct and protecting the players by focussing on the need for fair gaming. They are also there to help players become more aware of their rights through several different mediums. Players can subscribe to eCOGRA and periodically receive the latest eCOGRA news by simply leaving their full name and email address.

eCOGRA enforce high industry standards by carrying out reviews, inspections and constant monitoring of all areas of online gambling operations. These areas include dispute procedures, the quality of the customer service and methods of support that are on offer, how efficient the business is, how actively the gambling site is promoting responsible gaming and ultimately, fair gaming. This company basically acts as the middle man between the player and the operator should a dispute arise.

Players can visit the main eCOGRA website to view a complete list of internet gaming sites and see which ones have been approved by this trusted organisation. Players must adhere to certain procedures and policies should they wish to file a complaint against one of their approved portals. To fill out a dispute form, all you need to do is visit the main eCOGRA website and then wait for a response.

 
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